5-Steps to Deliver a Smart Financial Desktop: Lessons learned and best practices
Tue, 25 June 2019, 10:00 AM EST
Look inside any contact-centre or shared-service centre and you will see that traditional integration projects fail to address the needs of the end-users. Glue42 enables desktop applications of any type to be seamlessly melded together to deliver a simple, seamless user experience.
Deliver the right information at the right time.
Create seamless journeys regardless of application technology.
Manage desktop versions. Rollout & rollback application releases.
Focus on business objectives - ignore application boundaries!
Refine user navigation and support optimal process flows.
Gain critical insight into user behaviours and business outcomes..
The Fluid Desktop
Glue42 starts with the needs of the end users; enabling unprecedented speed and efficiency in a desktop environment that is completely tailored to their needs
- Group windows into single ‘application’
- Maximise screen real-estate
- Share data context between applications
- Aggregate search results and notifications
- Save/restore desktop layouts
Responsive | Intuitive | Integrated
Glue42 Desktop Enterprise has a wide range of technology and application connectors. New connectors are being added all the time…
Organisations large and small use Glue42 to improve their user experience and build flexible solutions. Here are some examples:
Time to market of new functionality reduced by over 50% thanks to Glue42 Desktop Enterprise
“The rationale was to migrate from inflexible and complex monolithic legacy systems to a simple and flexible model that utilizes interoperable micro-applications and is implementation technology agnostic.This creates a ‘connect to anything’ platform with user-customisable apps that significantly enhance the efficiency and effectiveness of both end-users and developers.”
RelPro optimises user experience for sales professionals, using Glue42 Desktop Base
“Using Glue42, we’re able to provide our users with direct integration between RelPro, Salesforce, NetSuite and Outlook. This saves our customers time and effort during a crucial part of the sales process. As an application vendor, we integrated RelPro with Glue42, after which there was no need for any other code changes to link to multiple platforms.”