On a typical Tuesday most of us get notified about important business decisions that need to be made, events in the news that will affect our performance, company-wide mini-memos and client-critical actions that need to be taken. They all have different priorities and coming from different apps, those notifications will be displayed in different ways […]
Just a quick video to show FactSet integration with Glue42 – including deployment within a Glue42 swimlane!
Deploying new versions of software in larger organizations always involves a lot of risk. Operating systems and software differ from a team to another and Ops teams have a hard time verifying everything will run smoothly. Ensuring there is no downtime is critical to avoid productivity loss. Enter GTF GTF, short for Glue42 Testing Framework, is […]
Improving customer experience by using a blend of the latest technology together with great customer service agents helps improve sales, lower operational costs, and achieve a high Net Promoter Score (NPS). Customer service entails many standard repeatable processes that are prime for introducing Chatbots such as ID&V, current balance, and change of address. However, there […]
Multi-strategy hedge funds are facing headwinds. Finding alpha is about data and applying strategies and analytics they already have. Adapting to market conditions means reusing what already exists in new ways, to minimize risk and to move quickly. This means providing sales and trading with responsive and connected systems. From market overviews, to analytics, to […]
Anyone who’s worked in insurance will be familiar with the range and complexity of processes their work entails. I’ve spent a lot of time in these environments and without exception have found them to be filled with hard-working individuals who do a great job, despite not always having the best tools. This article by Aite […]
We are often asked “Do I get the source code for the Trial-Edition launch-bar?”, “Can I customize the launch-bar?” , ”Can I connect it to my own directory services?”. Well, the answers are yes, yes and yes! To prove the point, we have just recently built a completely different style of launch-bar… I guess […]
Synopsis: If you are faced with the challenge of delivering a useable desktop environment for your contact centre, then this post will describe what’s happening in the financial services industry and how this could make your life a great deal easier… What is Interop? Say the word ‘interop’ to a technology team in any tier-1 […]
We had a highly insightful and engaging time at the Tabb Group’s Fintech Festival event in New York last week. This was our first marketing event since the CX summit in September – and this time the audience was financial services only. We learnt a great deal from the 100+ attendees that visited our stand; […]
I’ve spent most of my career working in or running software integration businesses. It began with object brokers, then middleware, then ESBs and subsequently included all manner of adjacent technologies including event processing, process modelling and process mining. New application architectures were developed to exploit this infrastructure, enabling ever greater levels of re-use and flexibility. […]
Earlier today, we announced the release of Glue42 Desktop Base Edition. In essence, this is a cut-down version of the Enterprise platform – and is designed to support integration between browser-based web applications and Outlook or Excel. SMEs and ISVs alike will get to benefit from the class-leading features of the platform – but with […]
As part of our continuous efforts to improve User Experience across applications and desktops, we are pleased to announce the addition of the Swimlane UI to Glue42 Desktop. We developed this feature with the aim of making screen real-estate usage as efficient as possible for end users, whilst providing a means for configuring desktop layouts […]
I’ve had an epiphany. Sadly, it’s about IT stuff – but I thought I would share it anyway! More specifically, it’s about Robotic Process Automation (RPA) and when to use it. As you will see below, scenarios which appear to be good candidates for RPA could turn into very costly mistakes. Anyone who’s spent time […]
For many years, Glue42 Desktop has been available as a single end-to-end platform comprising all of the services likely to be required for a large scale mission-critical environments. To address market demand, we have today announced that these services can now be deployed and consumed independently from the rest of the stack – via glue42 or open APIs. Now, and for the first time, enterprise-class services such as advanced window management, directory management, notifications and interop can be accessed by organisations who have already made an investment in their own or 3rd party containers.
You may have recently seen a new analyst report from MWD Advisors regarding Desktop Integration. This is a good read and discusses how the final mile of the integration journey (the desktop) is often the hardest to solve.