Posts by James Wooster

Posts by James Wooster

Next Generation OS
Blog
6 months ago

The Next Generation of Desktop OS is Here. It’s Your Browser.

For most people in the IT industry, it is rare that you come across something that has the potential to disrupt the status-quo. If you think back to the start of the ‘web-epoch’ there have been some reassuring constants: browsers, word-processors,...

Digital Future
Blog
9 months ago

The Desktop of 2020 and Beyond (External)

This article outlines how the emergence of desktop interoperability platforms and the evolution of artificially intelligent bots, will redefine the meaning of ‘application’ and lead to a fundamental change to the working environment of knowledge...

Digital Future Transformation
Blog
10 months ago

Three Predictions for the Future of the Desktop (External)

For those who build, operate and use desktop computers, three critical trends will shape the future: the rise of task-oriented applications, standardization to prevent vendor lock-in, and legacy application re-use and migrations. Glue42’s James...

Woman Holding A Globe
Blog
2 years ago

The Customer Service Agent’s World Is Changing

Original post on UC Today In recent years many organisations have embraced new technology that allows customer queries to be handled by ‘intelligent’ systems rather than human beings. Delivered via the internet or through IVR systems, today’s...

Insurance
Blog
2 years ago

Financial Transformation and RPA’s in the Insurance Industry

Anyone who’s worked in insurance will be familiar with the range and complexity of processes their work entails. I’ve spent a lot of time in these environments and without exception have found them to be filled with hard-working individuals who do a...

Glue42 Launch Bar
Blog
2 years ago

Customize Your Glue42 Launch Bar!

We are often asked “Do I get the source code for the Trial-Edition launch bar?”, “Can I customize the launch bar?” , ”Can I connect it to my own directory services?”. Well, the answers are yes, yes and yes! To prove the point, we have just...