Services

Rapidly tear down application silos and unify your desktop

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Consulting

Accelerate business outcomes through best practices and proven methodology

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Training

Let us teach you how to get the most out of Glue42

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Consulting

 

The scope of the services packages available from Tick42 focus on our Glue42 Enterprise Interop Implementation Methodology. Our methodology covers 4 phases of an implementation – Discovery, Design, Implementation/Test and BAU/Support.

Our methodology is based on our experience of using GLUE42 for Interop programmes within large enterprises with multiple applications and development teams to engage. We have identified key governance roles that need to be fulfilled in the organisation to best deliver a successful programme.

The services are designed to help our clients customise the Glue42 methodology, to establish the governance processes required to ensure its success and to train trainers, to ensure that clients’ developers and consultants know how to use Glue42 and the methodology.

Successful deployment of an Interop methodology helps ensure the benefits available from adopting Glue42 are used to deliver a better user experience, more effective usage of applications by users and more efficient application development.

Training Courses

Introduction to Glue42 Workshop – ½ day

This course is designed for Business Owners, Project Managers, Product Owner and Operational Support. It provides an excellent introduction to the Glue42 product to help understand the concept of Desktop Interoperability and the features provided by Glue42 that can be used within the given enterprise to provide an improved end user experience.
It is designed to teach the basics of how you can use Glue42 to simplify your desktop and seamlessly link applications together. Applications can be old or new, in-house or third-party, written in current or legacy technologies. The course combines traditional learning with practical examples and product demonstrations. Through the demonstrations you will gain exposure to the basic and advanced features of Glue42. It is suitable for individuals as well as small groups.

Course Outline:

  • What is Glue42 and how can it be used to improve the User Experience – Video
  • Use Cases – Videos + Demos for :  Interop   Window Management   Advanced Window Management  Global Search  Global Notifications   Connectors
  • Product capabilities

Recommended Attendees:

  • Business Leaders/owners
  • Product Owners
  • Project Managers
  • Chief innovation Officers
  • Heads of Development
  • Operations Leads

Glue42 Desktop Interoperability Methodology Workshop – 1 day

This course is designed for Business Owners, Project Managers, Product Owners, UX Leads, Developers and Operational Support Leads. It provides an excellent introduction to the Glue42 Interoperability Methodology to help understand the concept of the Desktop Interoperability and the roles, responsibilities and project phases we recommend for a successful digital transformation initiative.
It is designed to teach the basics of how you can use our methodology to organise and govern the rollout of your Desktop Interop Programme. The course combines traditional learning with practical examples and interactive discussions. It is suitable for individuals and small groups and can be tailored for a specific enterprise/organisation.

Prerequisites:

  • Introduction to Glue42

Course Outline:

  • Objectives of Glue42 Implementation Methodology
  • Outline of 4 Phases of an Interop Programme
  • Key Governance Roles & Responsibilities
  • Phase details and their Governance: Discovery Phase; Design Phase; Implementation Phase; BAU/Support;

Recommended Attendees:

  • Business Leaders/owners
  • Product Owners
  • Project Managers
  • UX Leads
  • Technology Leads
  • Heads of Development
  • Developers
  • DevOps/Operations Leads

Glue42 Application Development Workshop – 3 days 

This course is designed for Technical Leads, Team Leads, Developers and QAs. It provides an opportunity to deep dive into application development for the Glue42 platform and allows for developers/development teams to work on their own application to get started in real terms.
It is designed to teach the best practice to approach creating a new application or decomposing a legacy application for the Glue42 platform. It covers several interoperability patterns, basic and advanced window management, application management, searching and notifications, KPI and feature usage metrics, the available connectors for the platform and how to integrate with them. It is suitable for individuals and small groups and can be tailored for a specific enterprise/organisation. Each cohort should use the same technology – JavaScript/.NET/Java.

Course Outline:

  • Introduction to Interoperability
  • Introduction to Glue42
  • Getting started writing applications for Glue42
  • Interop Patterns
  • Window Management
  • Advanced Window Management
  • Application Management
  • Using Glue Notification Service (GNS)
  • Using Glue Search Service (GSS)
  • Using Glue Metrics to capture application KPIs and feature usage
  • Integrating with Glue42 Connectors (Outlook/Excel/Word, Salesforce/Netsuite/MS Dynamics, Thomson Reuters Eikon, Bloomberg Terminal)
  • Hands-on session working on your own application

Who Should Attend:

  • Technical Leads
  • Development Team Leads
  • Heads of Development
  • Developers
  • QAs