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Liberate: Glue42 Desktop Integration Methodology

An effective interoperability governance and implementation methodology is critical to the success of your integration program. Based upon experience from some of the world’s largest projects, we have consolidated lessons learnt and best practices into our own Methodology. It defines recommended activities across four phases of a typical engagement and maps out the key roles and responsibilities that need to be fulfilled to deliver a successful outcome.

If you are new to desktop integration and the world of ‘interoperability’ we recommend that you begin here.

1. Discovery

  • Program Set-Up
  • User Research
  • Technical Assessment
  • Operations Analysis

2. Design

  • User Journey Design
  • Design System
  • Application Components
  • Context Sharing
  • Design Governance

3. Implementation / Test

  • Application Build Governance
  • App Directory Management
  • Security
  • DevOps and Deployment
  • Testing

4. BAU / Support

  • Application Monitoring
  • Dev Team Governance
  • Dev and Design Team Training
  • Business Engagement
  • User Adoption
  • End-User Support

Adoption of Liberate will help shorten release cycles, improve the quality of the delivery and provide management visibility.

Program Governance

Embarking on a desktop integration program is often the first time that different development teams need to work together. For large organizations this brings challenges related to time-zone, language and differing design standards for UI, data and business function. In the worst case, unresolved differences in these areas will cause even the best-funded programs to fail.

Desktop integration therefore needs visionary leaders and stakeholders across the organization to ensure that the business, technical and operational objectives are met.

With so many actors involved, it is essential that Governance processes are put in place upfront to ensure conformance to design, build, test standards and that one-eye is always kept on the workflows and their applicability to the user journey.

Our experienced consultants are well versed in best-practice and will work with you to design and implement one that suits your organisation. We are able to run the Governance process on your behalf, train your staff on the process and then handover the reins when you are ready to run solo.

Application Migration & Architecture Strategy

Effective software architecture can provide the foundations of business. When designing for interoperability, you will need to make decisions about how and when to rebuild workflows and what standards can be used to minimize lock-in. Our experts can help assess your applications and data sources and develop a strategy for the transformation.

  • Review your data source architecture;
  • Identify & design new or modified services;
  • Define a micro-application to promote re-use;
  • Assess when applications are to be decomposed and how these are aligned to the desired user journeys.

We will help define the roadmap for the platform and will execute a series of sprints to generate quick wins and build confidence in the approach.

UX Design

Putting a Design System in place for your integration platform will help that the User Experience is both consistent and intuitive. We work collaboratively across the business to adopt and embed a user-centric mindset, shifting focus from single applications to holistic workflows.

Our experts will help you run User Research activities, map existing workflows to the desired state and UX and UI standards. Each phase will create a set of artifacts that can be used to socialize best practice and ensure compliance.

Want to know more?

We’ve only been able to scratch the surface of how to run a successful desktop integration program. If you would like to know more, then see here.