To digitally transform business operations, organisations will build or buy capabilities that help differentiate themselves. This may require the creation of new applications, the refactoring of existing applications, or the adoption of 3rd party SaaS solutions; most likely a combination of all three. This is a journey without an end.
With the right kind of desktop integration platform, it is possible to glue together the essential applications for each user journey, sharing data and context while at the same time preserving the integrity of the back-end systems.
